Must Know About

TErms & Conditions

  • The Collective Club is not liable to refund, transfer or offer compensation of any kind for unused portions of any class passes due to weather, illness or in the event you are unable to attend a class because it is full (or any other reason).
  • Advanced payment is required to secure your booking. 
  • We have a strict 12 hour cancellation policy for group classes and privates/ semi-private classes. If you cancel less than the specified number of hours before your session commences, you will lose the credit.
  • All classes/packages are non-refundable and non-transferable.
  • Please allow extra travel time to studio during monsoon season. *No refunds will be given due to weather 
  • The Single Group Class credit lasts for 30 days from date of purchase. 
  • The Trial Package lasts for 30 days from date of purchase. 
  • The x5 class package lasts for 30 days from date of purchase. 
  • The x10 class package lasts for 60 days from date of purchase.
  • Clients who present as a No Show 2 times, will be blocked from booking classes.
  • Please arrive 5 minutes prior to class start time. All classes start punctually and late comers will not be allowed into class. This ensures that all clients have the best possible experience without any interruption.
  • Please wear grip socks to all reformer classes for your safety and hygiene purposes.
  • Please notify your instructor of any medical conditions, past and present injuries, pregnancy or medication, that might require exercise modifications before the start of class. If you are pregnant, participation is at your own risk and should be with clearance from your doctors or obstetrician/gynecologist. 
  • Please take off any jewellery before start of class and wear suitable active wear, with no zippers as this can damage the reformers. As well as not wearing any oil or lotion – for your own safety.
  • By booking online you are agreeing to our Terms & Conditions as stated above.

PAYMENT METHOD
We accept online Card payments or Cash and Bank Transfer (advanced payment only).
All prices are in Indonesian Rupiah.